Contact US

FAQ couldn’t help?

No worries, you can reach us by submitting a ticket to us. Just simply click on the blue button at your browser’s right bottom corner. We are always here to serve you!

If you cannot submit the ticket for technical reasons, please send us an email to [email protected] we will try to reply to you within 24-72 working hours.


Business Days and Hours

We operate from Monday to Friday 10am to 7pm GMT+8 (except holidays). You may submit a ticket for any pre-sales or after-sales inquiries. We will normally reply in 24-72 working hours.


Public Holidays

You may check our public holidays HERE. During these holidays, there will be slightly delay on order processing and customer service inquiries since both of our warehouse and office will be closed during the holidays.

Should you have any urgent matter, please submit a ticket to us and we will try our best to reply as soon as possible.


Our Address

Device Monster

Holo Destined Services Room 004, Block C&D,
11/F, Tong Yuen Industrial Building,
505 Castle Peak Road, Cheung Sha Wan,
Kowloon, Hong Kong.

** This address is only for administrative purpose, please do not return parcel to the above address.  


Phone Number

+852 64333043

** This phone no. is only for administrative purpose. Please submit us a ticket for any products or order inquiries.